Your fee comes backas usage.

Pro is $0 for 7 days, with $5 of usage. Signing up takes no card; the card is asked at your first sandbox and checked with $1. Usage past $5 never stops your work: it is added to one charge on day 8 with Pro's first $25, and a reminder comes on day 5. Cancel in one click.

All of it comes back as usage every month, at the same rates on every plan. Higher plans return more than their fee: $110 on Growth, $575 on Scale and $3,000 a month on Enterprise. You pay only for what runs past that.

Past $99 of usage a month, Growth costs less than Pro. Past $510, Scale costs less than Growth, and past $2,575, Enterprise costs less than Scale. The console shows when moving up saves you money.

On Pro and Growth, your first paid month includes twice the plan's usage: pay $99 for Growth and spend $220. Once per plan, so moving up from Pro to Growth doubles your first Growth month too.

Every plan can be paid yearly: twelve months for the price of ten, with the same usage included every month. Pro is $250, Growth is $990, Scale is $4,990, Enterprise is $24,990 a year. Enterprise is sold yearly only.

Within 30 days of your first charge, the first Pro or Growth fee is refunded in one click, while that month's usage is below the fee. Once per person, card and company. Usage is not refunded.

Yes. Pause for up to 3 months with no plan fee: your data is kept, storage is billed at its tier, and your sandboxes wait paused. Cancelling keeps paused work for 30 days.

No. Every plan includes unlimited team members.

Each plan limits what takes real room across every product: vCPU and memory running at once, new machines a second, fast and cold storage, and dedicated addresses. Traffic out has no plan limit: each machine gets a fair share of its server's link by size, and uses spare room when it is free. Limits stop runaway spend and abuse, and any limit can be raised on request.

Every plan has the support agent, by email or from your coding agent through Runtime's MCP server. Scale adds a shared Slack channel with our team; Enterprise adds a private channel and a named contact. Response times are not promised on any plan, and outages are posted on the status page as they happen.

On Scale and Enterprise, Runtime's API and running machines are available 99.9% of each month, as measured by probes outside our servers. Below 99.9%, the month's fee is credited 10%; below 99%, 30%; below 95%, 100%. The target rises once three straight months measure above it.

Yes, as storage. The plan sets how far back you can go; what is kept is billed at Cold rates, $0.02 per GB-month. A database's restore history is its backups and the changes made in the window, billed as backups. Logs, traces and metrics are searchable for 7 days with the $0.15 per GB taken in, then billed at Cold rates up to the plan's window.